General Terms

PLEASE READ THE ENTIRE TERMS OF USE BEFORE ACCESSING OR USING THE IRAQIANAA APP.

This Terms of Use is an agreement between Users (“You, Your or Yourself”) and Iraqianaa App (Eagle Company) (“We, Us, or Our”), a limited liability company duly established and legally operating under the laws of the Republic of Iraq and domiciled in DKI Jakarta, Iraq. This Terms of Use governs Your access and use of the app, website (www.Iraqianaa.com, and other websites We manage), content, and products provided by Us (hereinafter, collectively referred to as “Iraqianaa App”), as well as order, payment or use of the service available on Iraqianaa App (“Service or Services”).

By agreeing to this Terms of Use, You also agree to additional Terms of Use, including the Terms of Use of each Service, and changes that are an integral part of this Terms of Use (hereinafter, the Terms of Use, additional Terms of Use and its changes are collectively referred to as “Terms of Use”). Notwithstanding the inseparability, the additional Terms of Use supersede the Terms of Use in case of any discrepancies among them.

This is main idea from our app, nothing related to perlaman or government

1. Use of Iraqianaa App and Services

The access and use of Iraqianaa App are subject to this Terms of Use.

You have full discretion either to use the Iraqianaa App or other apps, whether to use Services available on Iraqianaa App, or to stop using the Iraqianaa App.

We only facilitate You in finding various Services You need by providing Iraqianaa App. All Services are provided directly by independent third parties who agreed to become Our partners (“Service Provider”).

When ordering a Service, the Iraqianaa App will connect You with the available Service Provider around Your location. Thus, some Services cannot be used if You do not activate the location feature.

Furthermore, if the Service Provider accepts Your order, We will inform You of Your order status through Iraqianaa App.

2. Signing-up and Signing-in Iraqianaa Account

Before using Iraqianaa App, You must agree to this Terms of Use and Privacy Policy, and register Yourself by providing information We need. When registering, We will ask You to provide Your full name, electronic mail address, and mobile number. You may change Your profile information in the settings feature in Iraqianaa App.

After registering, Our system will automatically generate a verification code and send the verification code via a text message to the mobile phone number You provided. You have to verify by entering the verification code on the registration page in the Iraqianaa App.

After verifying, Our system will create a personal Iraqianaa account (“Account”) for You to use the Iraqianaa App and order Services through Iraqianaa App. Your mobile number is ascribed to Your account, and You cannot create a new account with a registered mobile number. The same is true if You later change Your mobile number in the settings feature in Iraqianaa App.

In the event that You have been logged out of Your Account, You need to enter your electronic mail address or mobile phone number you provided when registering and enter the verification code, which will then be automatically sent by Our system to Your registered mobile phone number, on the log-in page.

THE VERIFICATION CODE (ONE TIME PASSWORD/OTP) IS PRODUCED AUTOMATICALLY BY OUR SYSTEM. WE DO NOT KNOW AND NEVER ASK FOR YOUR VERIFICATION CODE. NEVER PROVIDE THE VERIFICATION CODE TO ANYONE, EVEN TO US OR OTHER PARTIES WHO CLAIM TO BE OUR REPRESENTATIVES.

3. Your Account

Your Account can only be used by You and cannot be transferred to other people for any reason. We reserve the right to refuse to facilitate orders if We know or have sufficient reasons to suspect that You have transferred or allowed Your Account to be used by someone else.

The security and confidentiality of Your Account, including registered name, electronic mail address, registered mobile number, payment details and Payment Method You choose, as well as the verification code generated and sent by Our or the Payment Method Provider’s system, are fully Your responsibility. All losses and risks arising from Your negligence in maintaining such security and confidentiality are borne by You. In such cases, We assume any use or order made through Your Account as Your legitimate request.

Immediately notify Us upon knowing or suspecting that Your Account has been used without Your knowledge and consent. We will take actions We consider necessary and appropriate to address that unconsented use.

If You are a Service Provider, You shall not use Your personal Account or someone else’s account to order a service that You will receive Yourself as a Service Provider.

5. Personal Information

Collection, storing, processing, use, and sharing of Your personal information, such as Your name, electronic mail address, and mobile phone number You provided when opening an Account are subject to the Privacy Policy, which is an integral part of this Terms of Use.

6. Content, Information, and Promotion

We or other parties that cooperate with Us may provide Third-Party Content which You may find on the Iraqianaa App. In any event where the Third-Party Content is provided by other parties cooperating with Us ("Third-Party Content Provider"), We are not liable for any part of the Third-Party Content. Your access to or use of the Third-Party Content constitutes Your agreement to the terms and conditions set forth by Us or the Third-Party Content Provider, including Our or the Third-Party Content Provider’s Privacy Policy.

Third-Party Content means any information, data, or actual news, made, edited, developed, and/or maintained by the Third-Party Content Provider itself or obtained by the Third-Party Content Provider from other third parties, where the Third-Party Content Provider is responsible for procuring any permission necessary to display such Content. This includes but is not limited to texts or writings, images, quotes, photographs, illustrations, animations, videos, voice recordings or music, titles, and/or descriptions exhibited on the Iraqianaa App, including any link to the content.

We or other parties cooperating with Us may provide offers or promotions ("Offers") that are exchangeable for goods, Services, or other benefits related to the use of Iraqianaa App. In any event where Offers are provided by other parties cooperating with Us ("Offers Providers"), We are not liable for any part of the Offers. Your access to or use of the Offers is Your conformity to the terms and conditions set forth by Us or the Offers Providers, including Our or the Offers Provider’s Privacy Policy.

All information and Offers contained in the Iraqianaa App are intended solely to provide You with the best experience when using the Iraqianaa App or Services. You shall not abuse Offers received during the use of the Iraqianaa App or Services.

You agree to utilize the Offers in accordance with the terms, conditions, and purposes of the Offers and will not abuse, duplicate, monetize, transfer, use for commercial purposes, or take unfair advantage of the Offers in any manner whatsoever.

You understand that Offers are not exchangeable for cash, have a limited validity period, and are subject to the conditions that apply to each of the Offers.

7. Rates and Fees

The Iraqianaa App is free to download. However, We may charge prices and/or fees for using certain features of the Iraqianaa App in the future.

Services available on the Iraqianaa App are subject to rates that You can find on the Iraqianaa App before You order the Service. We may adjust or renew rates from time to time based on certain factors, including location, time, type of Services, and applicable laws. We may also charge prices and/or fees of a certain amount as payment for using the Iraqianaa App, which may be collected by Us, our affiliates, or a Service Provider.

You may pay for the Services, Third-Party Content, or Offers You ordered by cash or electronic payment methods, provided by independent third parties ("Payment Method Provider"), on the Iraqianaa App, including electronic money, loan facilities, debit or credit cards, or other payment methods ("Payment Method") which may vary from time to time at Our sole discretion.

To enable payment by Payment Method, You have to officially register with the Payment Method Provider You choose and use Your personal payment credentials. If You use another party’s registered credentials, You are fully responsible for all licenses required and all losses or disputes that arise between You and that other party, either caused by You, Us, the Service Provider, the Third-Party Content Provider, the Offers Provider, or the Payment Method Provider’s negligence or omission.

We reserve the right to refuse or postpone Your payment request using the Payment Method for certain reasons, including but not limited to any indication or reasonable suspicion of fraud, deceit, violations of the Terms of Use, violations of applicable laws (including those related to card payments, electronic money, payment transaction processes, anti-money laundering, corruption, and terrorism financing), or any unusual or suspicious behavior, including any obligations You have yet to fulfill to Us.

Further provisions regarding the applicable rates for certain Services, Third-Party Content, Offers, and/or Payment Methods can be found in the additional Terms of Use of each Service You order, and in the terms and conditions of the Service Provider, Third-Party Content Provider, Offers Provider, and/or Payment Method Provider.

8. Iraqianaa App Software

We only provide official Iraqianaa App software on official digital markets, such as Google Play Store or Apple App Store, and for use on mobile phones or tablet devices only. Downloading the Iraqianaa App from platforms other than official digital markets and/or to devices other than mobile phones or tablets is a violation of these Terms of Use and Our intellectual property rights.

9. Intellectual Property

Iraqianaa App and Services, including but not limited to names, logos, program codes, designs, trademarks, technologies, database, business processes, and models, are protected by copyright, trademark, patent, and other intellectual property rights available under the laws of the Republic of Iraq, which are registered either on behalf of Us or Our affiliates. We (and our licensors) have all the rights and interests of the Iraqianaa App and Services, including all intellectual property rights related to all features contained therein and related intellectual property rights.

Subject to this Terms of Use, We grant You a limited, non-exclusive, irrevocable, non-transferable (without the right to sublicense) license to (i) download, access, and use the Iraqianaa App, as is, only on the devices in the form of Your personal mobile phone and/or tablet and solely for the purposes of using the Service, and (ii) access or use content, information, and related materials available on the Iraqianaa App solely for personal and not for commercial purposes. All rights and privileges that are not expressly granted herein are reserved by Us or Our licensors.

Any duplication, distribution, creation of derivative works, sale or offer to sell, display either in part or in full, and use of the Iraqianaa App and/or Services, either digitally or otherwise or on devices other than mobile phones or tablets, including but not limited to the use of additional applications such as modifiers, emulators, etc., which diverge from this Terms of Use, as well as the intended purposes determined by Us, is a violation of Our intellectual property rights.

You shall not:

10. Your Responsibility

You are fully responsible for the decisions that You made to use Iraqianaa App, Services, Third-Party Content, Offers, or Payment Method. You shall treat the Service Provider, Third-Party Content Provider, Offers Provider, and Payment Method Provider respectfully and shall not engage in unauthorized, threatening, or harassing behaviors when using Services, Third-Party Content, Offers, or Payment Method.

You are fully responsible for any loss and/or claim arising from the use of the Iraqianaa App, Services, Third-Party Content, Offers, or Payment Method using Your Account, either by You or other parties who use Your account, in a manner that is contrary to this Terms and Use, Privacy Policy, including the terms and conditions and privacy policy set forth by the Service Provider, Third-Party Content Provider, Offers Provider, and Payment Method Provider, or applicable laws and regulations, including but not limited to the purposes of anti-money laundering, anti-terrorism financing, criminal activities, fraud in any form (including but not limited to phishing and/or social engineering activities), violations of intellectual property rights, and/or other activities that are harmful to the public and/or any other parties or are considered damaging to Our reputation.

11. Limitation of Our Responsibility

We provide Iraqianaa App as is and We do not represent or warrant that the reliability, timeliness, quality, suitability, availability, accuracy, completeness, or security of the Iraqianaa App will fulfill Your needs and suffice Your expectations, including but not limited to Services, Third-Party Content, Offers, and Payment Method which are fully under the Service Provider, Third-Party Content Provider, Offers Provider, and Payment Method Provider’s responsibilities. We shall not be responsible for any loss or damage caused by any failure or mistake of the Service Provider, Third-Party Content Provider, Offers Provider, or Payment Method Provider or Your failure or mistake in complying with Our, Service Provider, Third-Party Content Provider, Offers Provider, or Payment Method Provider’s Terms of Use.

Iraqianaa App may experience limitations, delays, and other issues contained in the use of internet and electronic communications, including Your, Service Provider, Third-Party Content Provider, Offers Provider, or Payment Service Provider’s device being broken, not connected to the internet, out of range, turned off, or not functioning. We are not responsible for any delay, failure of delivery, damage, or loss arising from such problems.

We do not have any responsibility to oversee Your access or use of the Iraqianaa App. However, We still supervise to ensure smooth uses of the Iraqianaa App and to ascertain compliances with this Terms of Use, applicable laws and regulations, court orders, and/or administrative institutions or other government bodies’ requirements.

We do not have any responsibility, including to take further actions or legal actions deemed necessary by You, Service Provider, Third-Party Content Provider, Offers Provider, or Payment Method Provider, for any problem or dispute that arises between You and the Service Provider, Third-Party Content Provider, Offers Provider, or Payment Method Provider. We will, however, facilitate any problems or disputes that arise between You and the Service Provider, Third-Party Content Provider, Offers Provider, or Payment Method Provider with reasonably necessary actions. When We facilitate a resolution of problems or disputes between You and the Service Provider, Third-Party Content Provider, Offers Provider, or Payment Method Provider, We do not act as a mediator and such action does not cause any further responsibility to Us.

12. Troubleshooting

If You experience a system failure, know or suspect that Your account has been hacked, used or misused by other parties, or if Your personal mobile phone or tablet is lost, stolen, hacked, or exposed to a virus, immediately report to Us so We may conduct necessary actions promptly to avoid use, misuse, or further loss.

If You experience troubles or problems related to Services, Third-Party Content, Offers, or payment by Payment Method, or Service Provider, Third-Party Content Provider, Offers Provider, or Payment Method Provider’s behaviors, You may submit Your complaint through the feature that We provide, including rating and comment, or by contacting Us.

To submit complaints, questions, objections, etc. (“Report”), You need to provide sufficient information, including but not limited to, a facts summary, evidence You may have, order number, and personal information such as electronic mail address and registered mobile number.

In response to the report You submit, We will first verify the information You provide and Your personal information stored in Our system. If necessary, We may ask You directly to provide information needed for verification purposes.

We may refuse to respond to Your Report if the information You provided does not match the personal information stored in Our system or if the Report is submitted in relation to, toward, on behalf of, or by another party that is different than the Account holder officially registered on our system. We may also stop acting upon Your Report if We, at Our sole discretion, consider that Your Report is not supported by sufficient and clear facts or has been resolved. We may also forward Your Report to the Service Provider, Third-Party Content Provider, Offers Provider, or Payment Method Provider to be resolved directly by You and the Service Provider, Third-Party Content Provider, Offers Provider, or Payment Method Provider.

For a particular Report related to the Service, We may, at Our sole discretion, facilitate a forum between You and the Service Provider for the purpose of reaching an amicable settlement. In this case, if You still deem necessary to take further actions, including any legal action, You may do so at Your sole responsibility.

For a particular Report related to the Payment Method, We may refund You by mechanisms determined by Us or together with the Payment Method Provider, at our sole discretion. We will not refund another party that differs from the registered credentials on Iraqianaa Account or Payment Method Provider, including if You use another party’s credentials to pay using the Payment Method.

13. Temporary Suspension and Permanent Suspension of Iraqianaa Account

You may delete the Iraqianaa App from Your mobile phone and/or tablet at any time. We do not have any obligation to you for any matters arising from the time of removal of the Iraqianaa App, temporary suspension, or permanent suspension of Your Account. However, You are still responsible for fulfilling Your obligations that have arisen, including but not limited to, any obligations that may arise as a result of disputes, claims, or other existing legal actions, before the date of the removal of the Iraqianaa App, temporary suspension, or permanent suspension of Your Account.

Your account may be temporarily or permanently suspended because of, including but not limited to, the following:

If Your account is suspended and You have clear evidence that Your account should not be suspended, You may Report the evidence to Us. After further examining Your Report, We will, at Our sole discretion, determine to end or continue suspending Your account. Suspension will not be continued unreasonably if We decided matters that caused the suspension have been resolved.